If you’re a print industry professional, you’re no doubt aware of the frustrations caused by a blocked printhead. Clogged printheads can seriously affect your print quality and overall productivity.
The good news is, AM.CO.ZA, in conjunction with our sister company Machine.Africa, offers an effective solution to this common issue. Our unclogging service will try alleviate those stubborn blockages and get your printhead back in action.
Learn about this service in the below video:
Printhead Clogging: A Persistent Problem:
Despite AM.CO.ZA‘s continuous commitment to innovation and service improvement – for instance, our pre-sealed printheads – we understand that printhead blockages can still occur. Whether due to dried ink, dust, or other contaminants, a clogged printhead can create unsightly white lines or incorrect colours in your print output.
Swift and Simple Solution:
The great news for AM.CO.ZA printer clients is that we’ve made the printhead unclogging process simple and hassle-free. If you notice your printhead is blocked and have tried changing dampers, adjusting ink caps, and the auto-cleaning function to no avail, we’re here to help. As long as all chambers are printing, even if only a small amount of nozzles are firing, we consider the printhead blocked and ready for our expert attention.
How do you initiate this process? Visit https://am.co.za/dropoff on our fulfillment.co.za website and complete the handy form to obtain your reference number. Prepare the print head by covering the data terminals with soft tissue and masking tape, then bring your print head in to us. We’ll do the rest.
Our Approach to Printhead Unclogging:
We make use of both traditional hand cleaning methods and advanced printhead cleaning machines for the unclogging process. Our state-of-the-art machines use ultrasonic sound waves and flushing techniques to reach and remove the blockage. Once we’ve completed the cleaning process, we fill the printhead with Epson Original Shipping Liquid to ready it for collection.
Please note that we offer this superb service to our printer clients at no extra cost, requiring only a 1 litre bottle of cleaning solution compatible with your ink type, be it water-based, solvent, or UV.
Setting Expectations:
We strive to offer a helpful and effective service. However, please note that we do not install the printhead back into the printer to test for blockage after cleaning. Our focus is solely on thoroughly washing the printhead. Moreover, while we strive to deliver the best possible outcome, we cannot guarantee the result, due to the variable nature of printhead issues.
Why Choose Our Printhead Unclogging Service?
At AM.CO.ZA and Machine.Africa, we’re committed to going above and beyond for our clients. Our printhead unclogging service is a testament to that commitment, offering a simple, efficient, and cost-effective solution to a pervasive problem in the printing industry. We look forward to helping you maintain optimal printer performance and continuing to improve your printing experience.